Privacy Policy
1. Introduction
Mumbi Legacy ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, physical address, payment information
- Device Information: Browser type, IP address, operating system, and pages visited
- Transaction Data: Order history, product purchases, and payment details
- Communication Data: Messages sent through contact forms, emails, and inquiries
3. Use of Information
We use the information we collect to:
- Process orders and deliver products and services
- Send transactional emails and order updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
- Send promotional communications (with your consent)
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed securely through certified payment gateways.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Payment processors (PayFast)
- Email service providers (SendGrid)
- Fulfillment partners for order delivery
- Legal authorities when required by law
6. Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
7. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), South African residents have the right to:
- Access their personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Opt-out of marketing communications
- Lodge complaints with the Information Regulator
8. Contact Us
For privacy concerns or to exercise your rights, contact us at:
Email: admin@mumbi.africa
Phone: 011 392 6199
Address: 10 Kruin Street, Klopperpark, Germiston 1406, South Africa
9. Policy Updates
We may update this Privacy Policy periodically. Your continued use of our services constitutes acceptance of any changes. Last updated: May 2026.